Customer Service
At Council Oak Supply, we take pride in providing
exceptional customer service to ensure your experience with us is smooth and
satisfying. Our dedicated team is here to assist you with any inquiries or
concerns you may have.
Shipping & Delivery
When you place an order with Council Oak Supply, you can trust that
your items will be carefully packaged and promptly shipped to your specified
address. We offer reliable and efficient delivery services to ensure your cafe
supplies reach you in a timely manner. Tracking information will be provided so
you can stay informed about the status of your shipment.
Privacy & Security
Your privacy and security are of utmost importance to us. We
adhere to strict privacy protocols to safeguard your personal information. You
can shop with confidence knowing that your data is protected and will not be
shared with third parties without your consent. Your trust is our priority.
Returns & Replacements
We stand behind the quality of our products. If you
encounter any issues with your order, our returns and replacements process is
designed to make things right. Contact our Customer Service team within 30 days
of receiving your order, and we'll guide you through the process to ensure your
satisfaction.
Ordering
Placing an order with Council Oak Supply is a straightforward
process. Browse our wide selection of cafe supplies, add your desired items to
your cart, and proceed to checkout. If you have a Council Oak Supply account, you can
conveniently track your ordering history and streamline the process using our
My Order Form tool.
Payment, Pricing & Promotions
At Council Oak Supply, we offer competitive pricing for
high-quality cafe supplies. We occasionally run special promotions and
discounts to provide you with even greater value. We accept secure payment
methods to make your shopping experience seamless and hassle-free.
Viewing Orders
With your Council Oak Supply account, you can easily view your order
history and track the progress of your current orders. Stay updated on the
status of your cafe supplies and ensure you have everything you need to keep
your business running smoothly.
Updating Account Information
Maintaining accurate account information is essential for a seamless shopping experience. Easily update your contact details, shipping address, and other relevant information in your Council Oak Supply account settings. This ensures that your orders are processed accurately and delivered to the right location.
We are committed to serving you with excellence and
addressing any inquiries or concerns you may have. Feel free to reach out to
our dedicated Customer Service team for assistance at any time. Your
satisfaction is our priority at Council Oak Supply.
